Services in Qatar

From the viewpoint of business administration, service quality is an achievement in customer service as it is reflected at each service encounter. Customers form service expectations from past experiences, word of mouth and marketing communications. In general, customers compare perceived service with expected service, and if the former falls short of the latter, the customers are disappointed. In Qatar, the service providers add benefits to their offering that not only satisfy the customers but also surprise and delight them.

In Qatar, the Quality of life and services includes everything from physical health, family, education, wealth, safety, security to freedom, religious beliefs, and the environment.